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Please reach us at contact@purepourcandle.com if you cannot find an answer to your question.
Yes, our candles are made from 100% natural, additive free soy wax derived from American grown soybeans. Unlike paraffin wax, which is a byproduct of petroleum, our soy wax is a renewable, biodegradable resource that burns completely clean without releasing toxic petro soot into your home.
Yes, our 100% soy candles are safe to burn around pets because they are formulated with clean burning wax and are completely free of phthalates, parabens, and toxins. To guarantee maximum pet safety, we avoid the use of specific essential oils known to be harmful to animals, ensuring a safe, comforting aroma for every member of your household.
We use only 100% natural cotton wicks that are completely lead free, zinc free, and non toxic. These wicks are specifically selected to pair with our natural soy wax to promote a stable, consistent flame and minimize smoke production.
Our 10 ounce mason jar candles offer an optimal clean burn time of 45 to 50 hours. To achieve the longest lifespan for your candle, always allow the wax pool to reach the edge of the container on the very first burn, and keep the wick trimmed regularly.
Candle tunneling occurs when a candle is extinguished before the top layer of wax has completely melted to the edges, creating a "memory ring." You can easily fix tunneling by wrapping a small piece of aluminum foil around the rim of the jar like a dome, leaving a center opening for the flame: this reflects the heat evenly to melt the trapped wax rim in about 30 minutes.
You should trim the candle wick to exactly 1/4 inch before every single lighting. Trimming the wick prevents the flame from growing too large, controls soot and smoke production, and stops a mushroom shaped carbon buildup from forming on the tip of the cotton.
Soy candles provide a cleaner, more gradual scent throw because soy wax burns at a lower melting point, allowing the fragrance oils to evaporate slowly and evenly over time. The lower temperature ensures that the aroma fills a room comfortably without the harsh, overwhelming synthetic burst typical of petroleum based paraffin candles.
A rough,bumpy texture on the top of a burned soy candle is a natural characteristic of 100% pure soy wax and acts as proof that the candle contains no synthetic additives or plasticizers. This uneven cooling occurs when the wax cools at slightly varying rates, but it is purely cosmetic and does not impact the candle's performance, burn time, or fragrance quality.
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